STRATEGY & JOURNEYS
Marketing Strategy & Journeys
Understand how marketing strategy drives technology choices. Map customer journeys, design omnichannel campaigns, and connect strategy to measurable business impact.
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Audience
Segmentation
Segmentation
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Journey
Mapping
Mapping
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Campaign
Storytelling
Storytelling
Every tool is only as good as the strategy behind it.
Successful MarTech begins with a clear strategy. Before choosing automation tools or analytics platforms, itβs essential to understand how customers move from awareness to loyalty, and how marketing decisions shape that journey. This section explores the fundamentals every marketer should master and points to top online courses and certifications to deepen your expertise.